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Please check out the
FAQ
page to find solutions to your problem. If your problem is not listed, please fill in the following information to contact Support Center.
*
Login Server
e.g. English Server
*
Login name
*
E-Mail
Phone Number
*
Device
e.g. Android 7.0、Windows 10
*
Version
MyET
MyCT
MyJT
e.g. 10.0.0020
*
Where did you encounter the problem? Please let us know which page or function.
e.g. Login page / MyET Home Page / Course Intro. Page / Sentences Practice Mode / Role Play Mode / MyET Contest
*
Please describe the problem you encountered.
e.g. Cannot log in / Cannot find a course / Cannot find specific server / MyET crashes / Cannot Record
Did you see any error message? If so, what is the error message you see?
e.g. Cannot connect to the Internet / Cannot find the sound file / Connection Time Out.
If this problem happens only in certain courses, please tell us which course, lesson, or sentence the problem occurred.
e.g. MBA English - Sales Management
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